Division of Pediatric Hematology/Oncology
Frequently Asked Questions
Q. When does my child need a pediatric hematologist?
A. Pediatric hematologists specialize in disorders of the blood. If your child has a problem with excessive bleeding or bruising, blood clots, or abnormal blood counts, he or she should be referred for evaluation by a primary care physician.
Q. When does my child need a pediatric oncologist?
A. Pediatric oncologists specialize in cancer disorders. Your pediatrician may refer you for evaluation if your child has an abnormal lump or mass that does not go away or increases in size, or if the blood tests show abnormal cells or an abnormal number of cells.
Q. Can I schedule my own appointment to see a pediatric hematologist/oncologist?
A. Since we are a subspecialty of pediatrics , it is best to see your primary care physician for initial evaluation to determine if a consultation is necessary.
Q. Do I have to register before arriving at my appointment?
A. New Patients: Yes
Established Patients: Hollywood Office: Typically, every three months you will need to register.
Miramar Office: Yes
Q. Do I need a referral?
A. HMO: Yes
Exceptions: Avmed and Health Options
PPO: No
POS: No
PSN: Yes
CMS: Yes
Q. What insurances do you NOT accept?
A. Amerigroup.
International insurances are considered on a case-by-case basis.
Q. Who schedules my scans?
A. Our authorizations coordinator will schedule your scans with the hospital. She can be reached by calling our main phone number: (954) 986-2234 and press option 5.
Q. How do I reach a doctor after hours?
A. Call our main phone number: (954) 986-2234 and you will be directed to our after-hours service. They will obtain your information and page the on-call physician to assist you.
Q. If I am scheduled for an appointment and cannot make it, what do I do?
A. Call our main phone number: (954) 986-2234 and press option 1.
Q. If my child is a patient of the practice, what do I do if he or she has a fever?
A. Call our main phone number at (954) 986-2234, and you will be directed to our office staff or after-hours service. They will obtain your information and either notify a nurse or page the on-call physician to assist you.
Q. What do I do if there is a question on a medication or a problem with a prescription?
A. Call our main phone number at (954) 986-2234, and you will be directed to our office staff or after-hours service. They will obtain your information and either notify a nurse or page the on-call physician to assist you. Also, it is very important to bring all medications your child is taking when you come for your appointment.
Q. How do I obtain test results?
A. Call our main phone number at (954) 986-2234 during office hours, and the office staff will obtain your information so that a nurse or doctor can return your call promptly.
Q. We are from out of town. Is there a place we can stay while our child is hospitalized?
A. Joe DiMaggio Children's Hospital Foundation operates the Conine Clubhouse, a "home away from home" for families with children who have come from out of town to receive inpatient treatment at Joe DiMaggio Children's Hospital. Rooms are available at the Clubhouse free-of- charge, based on availability.
Q. I had a great experience. Where do I send a note?
A. Correspondence can be sent to us at:
Division of Pediatric Hematology/Oncology
Joe DiMaggio Children’s Hospital
1150 North 35 Avenue
Suite 520
Hollywood, FL 33021
Alternatively, you can submit your comments to our online suggestion box.
**This information changes frequently. For the most up-to-date information, contact your insurance company for details.**
